Frequently Asked Questions
Find answers to the most common questions about our products, services, and policies.
What type of sportswear does ThreadLab offer?
ThreadLab specializes in premium-quality sportswear and activewear, including gym wear, training apparel, athleisure, and performance-focused clothing designed for comfort, durability, and style.
Are ThreadLab products suitable for intense workouts?
Yes. Our sportswear is designed using high-performance fabrics that provide breathability, flexibility, and moisture control, making them ideal for intense workouts, training sessions, and active lifestyles.
Do you offer customized or branded sportswear?
Yes, ThreadLab offers customization options for bulk or corporate orders, including logo printing, branding, and tailored designs. Please contact our team for detailed customization requirements.
How do I choose the right size?
You can refer to our detailed size guide available on each product page. If you are unsure between sizes, we recommend choosing the larger size for a more comfortable fit.
What materials are used in ThreadLab sportswear?
Our products are made from carefully selected fabrics such as polyester blends, spandex, and performance knits that ensure stretchability, sweat-wicking, and long-lasting wear.
Do you ship internationally?
Yes, ThreadLab provides international shipping. Delivery times and shipping charges may vary depending on your location.
How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location and selected shipping method.
What is your return and exchange policy?
We offer returns or exchanges for unused items within the specified return period. Products must be in original condition with tags intact. Please review our Returns Policy for complete details.
How should I care for my sportswear?
For best results, wash your sportswear in cold water, avoid bleach, and air dry or use low heat. Proper care helps maintain fabric performance and longevity.
How can I contact ThreadLab for support?
You can reach our support team through the Contact Us page on our website. We are happy to assist you with orders, sizing, or general inquiries.
What type of streetwear products do you manufacture?
We manufacture a wide range of streetwear including t-shirts, hoodies, sweatshirts, joggers, tracksuits, shorts, and custom apparel.
Do you offer custom designs and private labeling?
Yes, we specialize in OEM & ODM services. You can provide your own designs, logos, and labels—we’ll handle production.
What is your minimum order quantity (MOQ)
Our MOQ depends on the product type and customization level, but typically starts from 50–100 pieces per design.
Can I order samples before placing a bulk order?
Yes, we provide samples so you can check quality, fabric, and finishing before bulk production.
What fabrics do you use?
We use high-quality materials like 100% cotton, fleece, French terry, polyester blends, and sustainable fabrics on request.
Do you ship internationally?
Yes, we export worldwide including USA, UK, Europe, Canada, and Australia.
What is your production lead time?
Production usually takes 10–25 days depending on order size and customization.
What printing and customization options do you offer?
We offer screen printing, DTG printing, embroidery, puff print, heat transfer, sublimation, and more.
How do you ensure product quality?
We follow strict quality control processes from fabric selection to final inspection before shipment.
What payment methods do you accept?
We accept bank transfers (TT), Western Union, and other secure international payment methods.
Can you help with design development?
Yes, our design team can assist you with tech packs, mockups, and trend-based designs.
Do you offer eco-friendly or sustainable clothing options?
Yes, we offer organic fabrics and sustainable production options on request.
How is the packaging done?
We provide customized packaging including branded tags, polybags, and labels as per your requirement.
What shipping methods do you use?
We ship via DHL, FedEx, UPS, and sea freight depending on your preference and budget.
How can I place an order?
You can contact us through our website, email, or WhatsApp with your requirements, and we’ll guide you step-by-step.